Privacy Policy

Last updated: March 20, 2026

JAMES PLACE CONDOMINIUM, INC. (“James Place,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit or use our website, resident portal, contact forms, and related services (collectively, the “Services”).

By using the Services, you acknowledge the practices described in this Privacy Policy.

1. Who We Are

JAMES PLACE CONDOMINIUM, INC. is a condominium association located in Lantana, Florida. Our Services support community management, resident communications, notices, amenity information, and document access.

2. Information We Collect

Information you provide to us

We may collect:

• name

• email address

• phone number

• mailing address

• unit or property information

• account login credentials (stored in encrypted or secure form)

• communication preferences

• information submitted through forms, inquiries, or the resident portal

We may allow users to sign in using third-party authentication providers (such as Google). When you use these services, certain information may be shared with us in accordance with the provider’s policies.

Information collected automatically

We may automatically collect:

• IP address

• browser type

• device type

• pages visited and usage data

• date/time of visits

Cookies and analytics

We use cookies and similar technologies for functionality and analytics.

We use Google Analytics to understand how visitors use our website. Google Analytics may collect information such as IP address, device information, and browsing behavior.

You can learn more or opt out here:
https://tools.google.com/dlpage/gaoptout

3. How We Use Information

We use personal information to:

• operate and maintain the website and portal

• communicate with residents and users

• send association notices and updates

• respond to inquiries

• improve website functionality and user experience

• maintain security and prevent misuse

• enforce association rules, governing documents, and compliance obligations

• comply with legal obligations

4. SMS / Text Messaging (A2P Compliance)

If you provide your mobile number and opt in, we may send you text messages for:

• community notices

• maintenance or emergency updates

• meeting reminders

• account or portal notifications

By opting in, you consent to receive SMS messages from us.

Consent to receive text messages is not required as a condition of using the Services.

• Message frequency may vary

• Message and data rates may apply

You can opt out at any time by replying STOP.
For help, reply HELP or contact us at [email protected].

We use third-party service providers to send messages. Mobile carriers are not liable for delayed or undelivered messages.

We do not share SMS consent or phone numbers with third parties for their marketing purposes.

5. Google Maps and Third-Party Tools

We embed Google Maps on our website to help users locate the property. When interacting with Google Maps, Google may collect certain information according to its own privacy policies.

We may also use service providers (such as hosting providers, analytics tools, or messaging providers) that process information on our behalf and only as necessary to support association operations.

6. When We Share Information

We may share personal information only as necessary:

• with property managers, IT providers, and service vendors that process information on our behalf and only as necessary to support association operations

• when required by law or legal process

• to protect rights, safety, or property

• in connection with disputes or legal matters

We do not sell personal information and do not share it for third-party marketing purposes.

7. Resident Accounts (if applicable)

If you use a resident portal:

• you are responsible for maintaining your login credentials

• you must provide accurate information

• you are responsible for all activity under your account

• we may suspend access for security or administrative reasons

We are not responsible for unauthorized access resulting from a user’s failure to safeguard login credentials.

8. Data Retention

We retain personal information as reasonably necessary for:

• HOA operations

• recordkeeping

• legal compliance

• dispute resolution

Retention may also be based on requirements under applicable Florida law and condominium association recordkeeping obligations.

9. Data Security

We implement reasonable safeguards to protect personal information. However, no system can be guaranteed to be completely secure, and we disclaim liability for unauthorized access beyond our reasonable control.

10. Children’s Privacy

Our website is not intended for children under 13, and we do not knowingly collect their information online.

11. Your Rights

Depending on applicable law, you may have rights to:

• access your personal information

• request corrections

• request deletion

• understand how your data is used

These rights may be limited where necessary to comply with legal obligations, resolve disputes, or enforce association rules.

To make a request, contact:
[email protected]

We may need to verify your identity before responding.

12. Cookies and Preferences

You can control cookies through your browser settings. Disabling cookies may affect site functionality.

13. Do Not Track / Global Privacy Control

We may not respond to Do Not Track signals due to lack of a uniform standard.

Where required by law, we honor valid Global Privacy Control (GPC) signals.

14. Third-Party Links

We are not responsible for the privacy practices of third-party websites or services linked from our site.

15. Updates to This Policy

We may update this Privacy Policy periodically. Updates will be posted with a revised date.

16. Contact Information

JAMES PLACE CONDOMINIUM, INC.
1206 S Lake Dr
Lantana, FL 33462

Email: [email protected]
Phone: (561) 652-6069

17. HOA Governing Documents

This Privacy Policy applies only to the website and Services. It does not replace or modify the association’s governing documents (such as declarations, bylaws, or rules).

18. Resident Portal Privacy

Account Information

When you register for or use the resident portal, we may collect and store:

• account login credentials

• unit or ownership information

• contact details

• communications submitted through the portal

Use of Portal Data

We use portal-related data to:

• manage resident accounts

• provide access to association information

• communicate with residents

• maintain security and prevent unauthorized access

Access Controls

Access to portal information is restricted to authorized users. Users are responsible for safeguarding login credentials and all activity conducted under their account.

Community Information

If the portal includes directories or shared features, information is limited to what is necessary for community operations. Users may not misuse or distribute other residents’ information.

Data Retention (Portal)

Portal data may be retained as necessary for:

• association operations

• legal compliance

• recordkeeping obligations

• dispute resolution

Security Disclaimer

While we implement reasonable safeguards, no online platform can guarantee complete security. Users access the portal at their own risk.

7. Contact Us

JAMES PLACE CONDOMINIUM, INC.
1206 S Lake Dr
Lantana, FL 33462

Email: [email protected]
Phone: (561) 652-6069